Email

The Perennial Pruning of Emails

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I’ll start this post off with a (non) scientific fact:- We almost all dread the incessant stream of Emails coming through. 24 hours a day, non-stop.

I have always been a big fan of keeping on top of Emails. I use my Email inbox as my ‘to do’ list. If it is in my inbox, it needs dealing with in some way. As soon as it is dealt with, it gets filed away which means it is no longer something for me to worry about.

I was away from work recently for four working days (most of which were spent on an MBA residential school). I prepared my inbox as best I could by filing away anything not needed and had it down to about 85. This was a pretty good place to start from as I generally aim to keep my Email inbox at under 100.

I call this the ‘perennial pruning of my Email inbox’ and realise that this has become my new norm of working.

As the Emails kept coming while I was off, I was able to keep on top of them for the first day. By the second day I was losing control due to the volume of Emails coming in. By the third day I had given up trying to control them.

In case you are thinking there are other things I could try, let me run through just a few things I have tried:

  • I have set up loads of rules to automatically file away the not-so-important Emails so that they don’t clog up my inbox;
  • I have turned off my automatic Email notifications;
  • I even try keeping my inbox closed at different points of the working day, in a vain attempt to be more productive;
  • I only check Emails at certain points of the day.

So how come I still feel that Emails are ruling me, rather than the other way around?

I have come to realise that I have it all wrong. The process of keeping my Emails under 100 was completely beside the point. I need to tackle the source i.e. the senders of the Emails. (NB: After reviewing my inbox I realise that many of Emails were originally sent by me! Oh no!! I can hardly blame everyone else for this problem……)

So, starting from now I will be carefully considering each and every Email that I send. I will still send some Emails, but I want to make sure they have a clear purpose, that I am not asking for an unnecessary response and that I always consider whether a good old fashioned face-to-face (or telephone) conversation would work just as well.

Will I be more productive? Will I send less Emails? Will I receive less Emails? (so many questions…..)

Follow my posts for progress updates!!

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Business · housing

Two years and counting…

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After finishing the second year of my MBA studying through the Open University, I finally have some spare time to write a few blog posts.

So for this one, I will be again reflecting on what I have learn’t to-date from undertaking the course.

The first thing is probably obvious, but it has been a huge challenge. Not just in terms of the workload, but in terms of time management. There have been days and weeks where I feel like I have been solidly working or studying and doing nothing else. There have also been days when I would happily have thrown the towel in. But I have survived.

The second thing is that I have again broadened my knowledge. I’ve just complete the Corporate Finance module which has well and truly tested all students. I would be willing to bet that the drop out rate is pretty high during this course, culminating in the 3 hour written exam at the end. Again, I have survived (just).

The third thing is that again my horizons have been stretched. I purposely chose the course as I wanted to move outside of my comfortable ‘Housing’ bubble and build a network of colleagues beyond my usual circle. Along with this, the course content has stretched my horizons as well, to talk much more about profit, CSR (Corporate Social Responsibility) and the big wide world of corporate finance. OK, so I may never be involved in floating a company on the stock market, but I have a much better idea of how companies are valued and the many intricacies involved.

But overall, I have survived the end of the second year. Roll on the third (and final) year.

 

Business · housing

An MBA (and Housing) – a perfect fit?

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What relevance does an MBA have in the world of Housing?

As some of you will know, I have been studying towards an MBA (Masters in Business Administration) through the Open University.

As I am now half way through the three year distance learning course,  I thought it was an opportune time to reflect on a few of the key learning points from the MBA so far, to help answer the very question of its relevance. Here are the main ones:

I have had to step outside my comfort zone.  I don’t just mean in terms of the course content here. I am studying with a much wider range of people than I would normally work with; people who work in the for-profit sector, internationally, in family run businesses and global institutions. This is definitely not my usual close-knit Housing network and the diversity of students was one of the key reasons I signed up for the course.

I have a toolbox of useful business tools and concepts. I can now take these into my working career, whether that is ultimately within or outside the world of Housing. An MBA does not give you all of the answers, but it certainly helps to provide a wider and much deeper understanding of business. I feel more equipped than ever to tackle almost any issue at work.

The boundaries between for-profit and not-for-profit are difficult to define. The MBA course has brought this home to me on an amazingly regular basis. In Housing we are increasingly talking about profit, while in the next breath making it clear to anyone who will listen that we are not-for-profit. In a lot of ways, the definitions don’t matter – its more about having clarity of purpose within an organisation and ensuring that this is transmitted throughout the organisation.

There is a big world beyond Housing. I can’t stress this point enough. The MBA has shown me a taste of the big wide world out there beyond the Housing sector and I would argue that this ‘wide world view lens’  can be used to challenge and shed new light on old existing ways of working and thinking. I am the only ‘Housing’ person in my group and have really enjoyed being questioned and challenged on some of the Housing norms I have come to accept. I would like to think that I am a much better professional for it.

For me an MBA certainly has some relevance in the world of Housing. Sure, it might not be for everyone, but if nothing else it gives me a toolbox of theories and concepts with which to challenge the old ways of doing things, with a sound base knowledge of business which goes beyond the normal Housing world.

I for one am looking forward to taking this forwards in the rest of my career.

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