Brett Sadler

One Big Housing Conference #chchousing15


I hadn’t been to a Community Housing Cymru (CHC) event for at least a few years, so when I saw the agenda for the One Big Housing Conference, I thought it looked worthwhile attending.

First a bit of background. CHC are the representative body for housing associations and community mutuals in Wales, which are all not-for profit organisations. The venue for the event is the famous Metropole Hotel (trust me – if you have been there, you’d understand why its famous). It’s a sprawling hotel in Llandrindod Wells, often jokingly described in Wales as ‘equally inconvenient for the North and South’. For me personally it was a 2½ hour drive from North Wales to get there – fact. It’s also the only hotel I know where there is no mobile signal within the hotel…..anywhere.

And so to the conference itself. If you have never been to a CHC event before, they are very professionally run. Everything electronic (rather than the usual half a ream of papers given at the start of a conference), screens with the latest tweets up on the wall and clearly signposted rooms for each session.

The first conference session was from Andy Crowe titled ‘I’m a Housing Exec, GET ME OUT OF HERE!’, talking about his experience of working on the island of St Helena and the uphill struggles this entailed, although as I tweeted below, its not all work:

St Helena

The thought of ‘what would you do if you had a blank piece of paper’ to create a housing service was certainly a novel one, and Andy really gave a great insight into the challenges of working on an island ‘where a £1 Iceland pizza is for sale for £2.70’ by the time it reaches them and the new St Helena runway has taken 2 years just to bring it up to level ground.

As usual with a conference, the next day saw many people looking a bit worse for ware, but I can honestly say that the 2Macs session (which was up first) was the perfect tonic. The 2Macs were billed as specialists in behavioral change with a session focusing on impact and influencing, utilising drama. I know that most people in the room (myself included) were a little concerned that ‘audience participation’ would be a prerequisite for role play, but my tweet below summed the room up:


The session itself was really quite brilliant. They were very engaging, talking about a fake housing association, housing manager and a tenant experience, with the audience having to ask questions and comment on how the situation could have been improved. I really can’t recommend them enough and I certainly will be looking to see if we can bring them to my current organisation as soon as I can.

The next session after this was from Nick Atkin, CEO of Halton Housing Trust and the ‘Mr Motivator’ of #ukhousing, talking about all things digital and beyond. This was a high octane session going through the reasons why all organisations should think digital, as well as why organisations should do away with the traditional desk for every member of staff approach (yes, there were some gasps at this statement):


I could see an awful lot of heads nodding to what Nick was saying. Nick also kindly mentioned my blog in his Prezi (so I had to include him in my review of the conference – it would rude not to). In true style, Nick left the conference in a flash (it was just missing the puff of smoke exit) to get his train back up North. Here’s a link to his Prezi which is well worth a look.

I realise I have only reviewed a few of the sessions at the conference (and there were many more), but these were the three that I enjoyed the most. All in all, a really excellent conference and I for one, am looking forward to next years instalment.


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